Location:High Force Hotel and Waterfall

Department:Leisure and Tourism

Employment Basis:£11.25 per hour plus service charge

Job details

High Force Hotel & Waterfall is situated in the North Pennines AONB (Area of Outstanding Natural Beauty) and the waterfall attracts tens of thousands of visitors each year, being one of the most natural iconic visitor attractions in the North of England. The hotel is an evolving addition to the Raby portfolio and currently has 11 letting guest bedrooms all designed and finished to a high standard and retaining many of the original features of this beautiful country inn.

We are growing our business to develop the hotel offering further, weddings and events have become an integral element of the business as have residential sporting groups where high standards will be absolute paramount.

What we need to see

We are therefore seeking outgoing bartenders to join our team. If you are bright, fun and enthusiastic you will be joining a vibrant working environment with a passionate team in place. Ideally, we are looking for a bubbly, well presented and customer orientated individual to strive to provide outstanding service to each and every customer. Ideally a good understanding of beverage would be an advantage, but this is not essential a training will be provided.

Other qualities we are on the lookout for include: -

• Excellent communication skills.
• Commitment to delivering excellent customer service.
• Punctual, reliable and trustworthy
• Standards driven.
• Excellent personal presentation.
• Confident and proactive.
• Able to cope under pressure.
• Ability to think on your feet using own initiative.
• Consistent approach to hospitality.
• Flexible approach to support the needs of the business.
• Previous experience within hospitality or service-based industry would be ideal but not essential.

This is a casual position and hours can have a degree of flexibility, ideally we need people who can work at the busy times such as evenings, weekends, holidays but set shifts could be considered.

Overview of Raby Estates

Raby Castle near Staindrop has been the home of the Vane family for generations and is open to visitors. Lord and Lady Barnard seek to develop the Castle and grounds so that it becomes one of the foremost visitor attractions in the North.

The Raby Estate comprises substantial landholdings and trading operations include in-house farms, let farms and residential property, along with sporting enterprises across Estates in Co Durham and Shropshire. We also have visitor attractions at Raby Castle, High Force Hotel and Waterfall in Upper Teesdale and The Wrekin in Shropshire.

As well as the Estates own Home Farm in Raby Park, there are many tenanted farms and a large number of houses and cottages in villages around Teesdale, many are whitewashed farmsteads and houses where families have been tenants for several generations.

What weve got to offer

Its people that make a place, without people, a place is simply an empty shell. At Raby this is certainly true, its our people that make Raby special.

We strive to offer our employees an excellent working environment and the tools to perform, enabling them to achieve their goals and be the best they can be.

As well as some of the most iconic locations to work we offer:

• Attractive Salary above NMW
• Uniform
• Free car parking
• Continuous improvement through staff training and staff development programmes
• Discounts at our retail and food outlets
• Discounts to our Shropshire holiday cottage and High Force Hotel
• Free access into our leisure attractions at Raby Castle and High Force
• Private, behind the scenes tour of Raby Castle
• Raby Estate social events throughout the year

How to apply

If you would like to be part of our journey, wed love to hear from you. If you feel you have the necessary skills, experience and personality to undertake this role, wed love to hear from you.

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