Job summary

We are currently seeking to appoint an enthusiastic administrative assistant for Critical Care at the Queen Elizabeth Hospital. The successful applicant will be working within a dynamic and positive workforce and will provide a comprehensive, high quality administrative support service to a multidisciplinary team.

This is a part time post, requiring 22.5 hours/week Monday - Wednesday, based at the Queen Elizabeth Hospital.

If you have any questions please contact Maha Naeem, Operations Manager for Critical Care and Outreach. Alternatively you can email Maha.Naeem@uhb.nhs.uk

Main duties, tasks & skills required

Candidates should have experience undertaking a range of administrative duties and have excellent communication skills. Applicants must be proficient in a range of software programs such as staff rostering systems and Microsoft Office including Excel, Outlook, Power Point and Word. They should also have good numerical skills, be self-motivated and able to multi-task. The successful applicant will possess exceptional organisational skills and will be integral to the day to day smooth running of the Critical Care units, working closely with the management team.

Previous experience of working in an NHS setting will be an advantage but is not essential.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job description

*Please Note*: For a detailed job description for this vacancy, please see attached Job Description*

Person specification

Qualifications

Essential

Good General Education (eg.GCSE English and Maths A-C) GCSE Level 9-4

Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

Good communication/customer care skills both written and verbal demonstrating sympathy and compassion

Good keyboard/ IT skills

Good organisation skills and ability to multitask

Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors

Ability to problem solve

Understand confidentiality and apply the principles in every day working practice

Ability to pay attention to detail where there are predictable interruptions to the work pattern

Ability to deal with stressful situations and sensitive issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.